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IT Sales Specialist

  • Full Time
  • kozhikode

Website Globit Business Solutions Private Limited.



· Generate renewal leads, proactive approach for renewals and build the customer relationships.      ·Actively renew our existing maintenance contracts and achieve targeted renewal rate.

· Manage large accounts renewals and maintain/build relationship with business users and procurements and C-level management.

·       Maintaining an accurate, detailed client book, and developing an active, repeat customer base. ·       Utilize the CRM tool to ensure standard processes during all sales stages.

·       Make cold calls or perform warm outreach, putting outside-the-box thinking to work to develop new and unique sales tactics.

·       Collaborating with internal departments to facilitate Customer need fulfilment. ·       Maintaining updated knowledge of company products and services.

·       Provide customer service by staying on top of pending orders and customer requests.

·       Deal/Vendor registrations, quote / SLA contract preparations, communicating with customer, arranging required documents, etc

·       Maintain SLA tracker sheets and coordinate with Customer for the upcoming visits related to system health checks and preventive maintenance visits.

· Working with technical team for preparing the detailed scope of work related to the SLA / OTS proposals.

· Manage renewals of Software, Hardware and Managed services by calling, sending quotations and closing the deal with customer.

·  Support for Sales order processing by preparing required documentations, costing sheet, PBCR for project execution.

·Coordination of Invoices with Collection Manager ·  Sales Orders booking in the ERP with complete details

· Arranging and managing meetings with potential customers

·  In-charge of sales meeting and minutes recording

· Submit the Monthly Sales report   SKILLS  ,  Good oral and written communication skills (English and Hindi) , Social skill and team player, Maturity, Confidence, Perseverance, Patience and Excellent interpersonal skills  Strong communication and interpersonal skills and dedication to customer satisfaction  

QUALIFICATIONS: Education/Certifications/Experience 

·  Bachelor’s Degree in Engineering (CS, IT, ECE) or Business Administration

· Open to candidates with limited or no prior experience

· Strong PC and good typing skills (MS Windows, Outlook, Word, Excel, etc).

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